VET Club is able to produce personalised, branded and colour linked surveys and questionnaires for your practice. We recommend you do at least one a year, allowing you to ask your clients what they think of your services and facilities.
They don’t need to be overly intrusive, but they can give your clients the opportunity to praise you for what you are doing well, and let you know if there are any concerns.
It’s only by asking that you will find out, and by finding out you have the chance to improve.
The cost of a basic survey is around £250, and you are able to ask as many questions as you like. You’ll also get a detailed report at the end of the survey, which could be used and presented to your staff as a means of practice improvement.